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Privacy Policy

Safeguarding your personal information is one of our top priorities. Therefore, we want you to know how we’re protecting your privacy and making your account secure. Below is an explanation of Ledyard National Bank’s privacy policy. It details how we collect, protect and share your personal information.
Ledyard National Bank, Ledyard Financial Advisors, and Ledyard Financial Group, Inc. (we, us, or our) owns and operates the website here at 
Personal Information means information such as name, address, email address, phone number, social security number, or account number that used alone, or in combination with other information, may be used to readily identify or contact you.

Our General Policies with Respect to Privacy

  • We do not sell your personal information.
  • We do not share your personal information with other companies.
  • We do not share information for joint marketing purposes.
  • We do not share your personal information with affiliates or non-affiliates to market to you.
  • We may share your personal information as needed for processing transactions you initiate, request, or authorize.
  • We may share your personal information as needed to protect against fraud, and as required by law.  For example: In response to a subpoena, court order, in accordance with anti-money. laundering requirements, or with a consumer reporting agency. 
  • We may share your personal information with your consent; and with persons holding a legal or beneficial interest or acting in a fiduciary capacity.
  • When we share information with third-party providers who are doing business on our behalf; they agree to use the information only as needed to provide the service.  They also agree to protect the information and may not sell it or use it for marketing purposes.

Your Personal Information

We collect and store personal information you provide when you enter information on our website pages.  We may ask you for information such as your name, email address, and telephone number.  We will use this information to provide the products and services you request and to respond to your questions and comments.
We are committed to keeping your personal information safe and secure.  As a regulated National Bank, we comply with section 502 of the Gramm Leach Bliley Act.  We will not use your personal information in a manner inconsistent with the purpose for which you provided it.  We rely on automated tools such as Firewall, Antivirus, and Anti-spyware protection to achieve a reasonable measure of security.  While we have adopted management policies to mitigate the threats and vulnerabilities of a data breach; we cannot state with absolute certainty that a data breach will never occur. 
We do not provide consumers with an option to opt-in or opt-out of information sharing because we do not share information except for everyday business purposes such as processing transactions, maintaining your accounts, reporting to credit bureaus, or responding to court orders and legal investigations.  There is no information sharing practice to opt-out of; and it is not necessary to opt-in to the information sharing that is needed for these everyday business purposes.

Our Website and Non-Affiliated Third-Party Websites

Our website includes embedded content and links to other websites.  When you click on those links you will receive notice you are leaving our website and linking to a non-affiliated third-party website.  We assume no liability for the products, services, policies, security, or content of those third-party sites.  Please review the terms, conditions, and privacy policies on those websites before using them as you will be subject to their terms of use.
Our website is not designed for children and we do not intentionally collect personally identifiable data from children under the age of 13.
We do not have any offices in California and believe the California Consumer Protection Act is not applicable.  If you are a resident of California, you should be aware your rights under the CPPA may not be applicable to the personal information with us.

Our Privacy Policy Practices

We may change our privacy policy from time to time.  If our privacy policy changes, we will update the notice on our website and deliver updated Privacy Notices in accordance with regulatory requirements.
By using our website, you signify your acceptance of this policy.  If you do not agree to our privacy policy, please do not use our website.

Please click here for the Ledyard National Bank Privacy Notice.


If you have questions about this Privacy Policy, please contact our Privacy Officer at:
Attn: Privacy Officer
Ledyard National Bank
66 Benning Street, Suite 5
West Lebanon, NH 03784

Privacy Policy

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